At Invention Blue, we take pride in delivering high-quality, custom-designed branding, websites, and business cards tailored to your unique needs. Since every design we create is personalized, we do not offer refunds once work has commenced. However, we are fully committed to ensuring your satisfaction through our unlimited revision policy until your design is finalized and ready for print.
1. Unlimited Revisions Until Final Approval
To guarantee that you receive a design you love, we provide unlimited revisions before final approval. Here’s how our revision process works:
- After receiving your initial design concept, you may request changes until you are completely satisfied.
- We will work closely with you, refining the design according to your feedback.
- Clients must provide clear and specific instructions for revisions to ensure efficiency in the design process.
- Once you confirm that the design is final and ready for print, no further changes will be made.
2. No Refund Policy
Because our work involves custom and personalized designs, we do not offer refunds under any circumstances. This policy is in place to protect the time and effort invested in each project. Here’s why:
- Design work requires significant time, creativity, and effort, making refunds impractical once the process has begun.
- Our unlimited revision policy ensures you have ample opportunity to refine and perfect your design before finalizing it.
- Once a design is approved and finalized, any additional changes may require a new service request and additional fees.
3. Cancellations
- If you wish to cancel your project before work has started, you may do so by contacting us at info@inventionblue.com. However, once we have begun working on your design, cancellations are not possible.
- If you fail to provide necessary feedback or approve the design within a reasonable timeframe, we reserve the right to consider the project completed.
4. Project Delivery and Printing Responsibility
- Once you approve the final design, we will provide the necessary files for printing.
- Invention Blue is not responsible for printing errors if the final design has been approved by the client. We recommend carefully reviewing the design before giving final approval.
- If you require assistance in preparing files for a specific printer, please let us know in advance.
5. Contact Us
If you have any questions or concerns regarding our Refund & Revision Policy, please contact us at:
📩 Email: info@inventionblue.com
📅 Business Hours: Monday - Saturday 8 AM - 6 PM (UTC)
We appreciate your trust in Invention Blue and look forward to delivering outstanding designs that elevate your brand!